I just wanted to let you know that I LOVE that The Laptop Guy has worked with us to set up a custom process for our laptops that need repair.
The guys at LaptopGuy.com are simply the best! Their one year guarantee on repairs is unbeatable (with a very reasonable 3-year warranty option), and their service is 2nd-to-none, with quick turnaround times. After the initial repair on my very buggy Dell (which fried a new motherboard every 6 months, just because it could), they fixed it TWO more times within first year for no additional charge, even though these repairs were absolutely no fault of theirs! The 2nd time, they even rejected the first 2 new replacement motherboards they ordered as defective, instead of just putting them into my laptop and letting me deal with it. That’s going the extra mile. I highly recommend LaptopGuy.com to anyone who needs a laptop repair.
– Brad Y
I just wanted to let you know that I LOVE that The Laptop Guy has worked with us to set up a custom process for our laptops that need repair. The ability for me to view and pay invoices online, and the emails I receive from you when approval is needed for repairs are such a time saver! Things are easier for myself, Our Stores, and the customer when we can move things along quickly. It is simple and easy. Much thanks to Todd, yourself, and everyone there.
– Kimberely
oh my – your staff is GREAT – especially Blake. He was so nice and patient on the phone – and in person. He even helped me take it out to my car – what a gentleman! Plus, they fixed my computer so fast- I am really impressed. The other young man working at the shop when I came in was also really nice. In this day and age when you can’t find anyone with customer service,I commend you for hiring such nice young men. I would strongly suggest that my friends and clients use your services.
– Wendy
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